For players 21+ only • Commitment to safe gaming

89fb Responsible Gaming —
Enjoy the fun, stay safe

Enjoy your entertainment within limits — 89fb always puts your safety and well-being first.

Online betting and casino games can be an enjoyable experience — but only when played responsibly. 89fb believes every player should understand their own means and limits. Our responsible gaming policy is designed to give you a safe, enjoyable environment where gaming never becomes a problem.

Responsible gaming is not just about following rules — it means knowing yourself and staying in control of your emotions and decisions. By using the responsible gaming features at 89fb, you can keep your everyday entertainment balanced and healthy.

21+

89fb is for players aged 21 and above only. Minors are strictly prohibited from opening an account or playing any games. Parents, please ensure your children do not access this site. If you have any concerns, contact our 24/7 live chat support directly.

Gambling is a form of entertainment — not a source of income. If you find yourself playing with the expectation of winning on every bet, or repeatedly placing bets to recover money you have lost, then gaming is no longer entertainment. Stopping at that moment and seeking help is the most courageous decision you can make.

Our Protection Tools

Deposit Limit

Set a limit on how much you deposit each day, week, or month. Once a limit is set, you cannot deposit beyond that amount — it is the most effective way to stay within your budget. Lowering a limit takes effect immediately; a cooling-off period applies when increasing one.

Time-Out Break

Use the time-out feature when you want to give yourself a rest. You can temporarily suspend your account for anywhere from 24 hours up to 6 weeks. During this time you will not be able to log in or make any transactions. Your account reactivates automatically when the time-out ends.

Self-Exclusion

If you feel that gaming is getting out of your control, choose self-exclusion. Options range from 6 months to a permanent block. During this period your account will be completely inactive and no promotional communications will be sent to you. Reactivation requires verification by the support team.

Spending History Review

You can view your deposit, withdrawal, and betting history at any time from your account dashboard. Review your transactions every week — this keeps you alert to overspending and helps you make balanced decisions.

24/7 Support

Talk to our Bangla-speaking live chat support team at any time. Our support team is always ready to help with any gaming-related concerns, setting account limits, or self-exclusion. You can also reach us by email: [email protected]

Account Verification

Every account goes through age and identity verification — anyone under 21 cannot register. Through national ID verification, we ensure that only adults can use 89fb.

Signs of Problem Gambling

If you notice any of the following signs in yourself, take a break and talk to someone you trust. Responsible gaming means being honest about your own situation.

Remember

Problem gambling is a health issue, not a sign of weakness. Asking for help takes courage. Your family, friends, or the 89fb support team — someone is always there for you.

  • You are placing more bets to recover money you have lost, and this keeps happening.
  • You are spending household or personal expenses money on betting.
  • You are hiding the truth about how much you play or how long you play from family or friends.
  • You feel restless or irritable when you are not playing.
  • You no longer feel excitement unless you place a larger bet to win.
  • You have tried to stop playing but keep coming back.
  • Work, studies, or family responsibilities are being affected because of betting.
  • You are taking out loans or borrowing money from others to bet.

10 Tips for Balanced Gaming

1

Set a Budget

Decide how much you will spend before each session and stay within that limit. Money lost should never be thought of as anything beyond the cost of entertainment.

2

Set a Time Limit

Take regular breaks instead of playing for long stretches at a time. Use an alarm or reminder so you stay aware of how long you have been playing.

3

Think of It as Entertainment

Do not think of betting as a source of income. It is like a cinema ticket or a meal out — money spent for enjoyment.

4

No Emotional Betting

Stay away from gaming when you are feeling sad, angry, or frustrated. It is hard to make good decisions in that state.

5

Do Not Play Under the Influence

Alcohol or substances affect your judgment. The risk of placing excessive bets increases greatly in that state.

6

Use the Limit Tools

Keep deposit limits and time-out features active at 89fb. These tools work in your favour.

7

Keep Other Hobbies

Watch cricket, spend time with family, or pursue a hobby. Betting should not be your only source of entertainment.

8

Be Honest About Winnings

Keep track of your total spending, not just your wins. Knowing the full picture is the foundation of responsible gaming.

9

Let Trusted People Know

Let your family or friends know that you play games online. Being open helps you stay accountable.

10

Do Not Hesitate to Ask for Help

You are not alone. The 89fb support team is always ready to assist in Bangla — reach out via live chat whenever you need help.

Protection of Minors

89fb operates for players aged 21 and above only. We are firmly committed to protecting children and teenagers from online gambling. Age is verified at every registration, and ID documents are requested in cases of doubt.

Advice for Parents

If you have children or teenagers at home, make sure they cannot access your devices or account. Install parental control software on your devices and keep your passwords private. If any evidence of account activation by a minor is found, the account will be closed immediately.

You can use free family safety tools to manage internet access. Talk openly with your child about the harmful effects of online gambling.

We Are Here to Help

24/7 Live Chat Support

Our Bangla-speaking support team is by your side any time of day or night. Contact live chat now to set a deposit limit, time-out, or self-exclusion.

Email: [email protected]

Talk to Someone You Trust

Share your concerns with a family member, friend, or doctor. Problem gambling is a health issue and can be addressed with professional support. Do not isolate yourself — help is always close by.

Enjoy Responsibly

89fb offers entertainment and excitement — but your safety always comes first. Play responsibly and enjoy our games and features.

Responsible Gaming FAQ

Log in to your account and go to the "Responsible Gaming" section in Account Settings. There you can set a daily, weekly, or monthly deposit limit. Contact our 24/7 live chat for help.

No, your account balance is kept safe when you self-exclude. Once the exclusion period ends, or in special cases after verification by the support team, you can withdraw your funds. Contact [email protected] for details.

A time-out is a temporary break — from 24 hours up to 6 weeks. Your account reactivates automatically when the period ends. Self-exclusion is longer-term — from 6 months up to permanent. Reactivation requires verification by the support team.

Yes. Age verification is mandatory when registering at 89fb. You must prove you are 21 or older using your national ID. Accounts that are flagged as suspicious are not activated without verification.

Contact 89fb's 24/7 Bangla-speaking live chat support at any time, or email [email protected]. Our team will help you set deposit limits, a time-out, or self-exclusion.

Yes. Lowering a deposit limit takes effect immediately. However, a cooling-off period applies when increasing a limit — this helps prevent impulsive decisions.