Your privacy is our
top priority

1 Definitions and Scope

In this Policy, "personal information" refers to any information that can directly or indirectly identify an individual. This includes name, national ID number, email address, mobile number, financial transaction details, IP address, and cookie identifiers.

This Policy applies to 89fb's main website (89fb.cam), mobile applications, and all associated digital services. It does not apply to third-party websites or services.

1.1 User Consent

By registering with 89fb or using our services, you give your full consent to this privacy policy. If you disagree with any part of this Policy, please stop using our services and notify our support team.

2 Data Collection

We collect your information in several ways. In each case, the purpose of collection is clear and lawful.

2.1 Directly Collected Information

We collect information you provide during registration, which includes:

• Full name and date of birth
• Email address and mobile number
• National ID or passport number (for verification)
• Financial account details — such as bKash, Nagad, or Rocket number
• Bank account details (where applicable)
• Address and occupation details

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically through technical means:

• IP address and device type
• Browser version and operating system
• Page visit time and duration
• Cookie and session identifiers
• Gaming activity and betting history
• Login and logout times

2.3 Information Received from Third Parties

For identity verification and fraud prevention, we may receive information from trusted third-party verification services. These third parties have their own privacy policies available on their websites.

3 Purpose of Data Use

89fb uses your information only for specific and legitimate purposes. We never use your information unnecessarily or for unrelated purposes.

• Creating, verifying, and managing accounts
• Processing deposit and withdrawal transactions
• Managing bonuses, rewards, and promotional offers
• Providing customer support and resolving issues
• Preventing fraud, money laundering, and other illegal activities
• Ensuring safe gaming and enforcing responsible gaming policies
• Improving platform performance and refining user experience
• Complying with legal obligations and regulations
• Sending marketing communications with your explicit consent

89fb never sells or transfers your personal information to third parties for commercial purposes.

4 Cookie Policy

Cookies are small text files that your browser stores on your device at the instruction of our website. They are used to improve your service experience and ensure security.

4.1 Types of Cookies

• Essential cookies: Required for login sessions and security — these cannot be disabled.
• Functional cookies: Remember your preferences and settings.
• Analytics cookies: For monitoring and improving platform usage.
• Marketing cookies: For displaying relevant ads with your consent.

4.2 Cookie Management

You can disable non-essential cookies through your browser settings. However, doing so may limit some features of the platform. Most modern browsers include detailed guidance on managing cookies.

5 Data Storage and Security

89fb takes industry-standard technical and organisational measures to protect your personal information. Our security measures include:

• Use of SSL (Secure Socket Layer) encryption for all data transmissions
• Encryption of sensitive information stored in databases
• Two-Factor Authentication support
• Automated monitoring systems to detect suspicious activity
• Strict access controls — only authorised staff can access personal information
• Regular security audits and vulnerability testing

5.1 Data Retention

We retain your information for as long as your account is active or as long as needed to provide services. Even after an account is closed, some information may be retained for a set period in accordance with legal obligations. Once that period has passed, the information is securely deleted or anonymised.

6 Data Disclosure and Sharing

89fb does not sell your personal information to third parties. However, specific information may be shared in the following circumstances:

6.1 Service Partners

We work with trusted partners to provide core services such as payment processing (bKash, Nagad, Rocket), identity verification, and fraud prevention. These partners are contractually bound to meet our privacy standards and may only use the information for the specified purpose.

6.2 Legal Authorities

We may be required to provide information to authorities under applicable laws of Bangladesh, judicial orders, or valid government requests. In such cases, we provide only the minimum information necessary.

6.3 Corporate Restructuring

In the event of a business merger, acquisition, or asset transfer, your information may be transferred. In such cases, the new entity will assume responsibility for protecting your information under this privacy policy, and you will be notified accordingly.

7 User Rights

As a user of 89fb, you have the following rights regarding your personal information:

7.1 Right of Access

You have the right to know what information we hold about you. You can request a copy of your personal information at any time by emailing [email protected].

7.2 Right to Rectification

If there is any inaccuracy in the information we hold about you, you may request that it be corrected. You can update most information yourself from your account settings.

7.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, some information may be retained as required by legal obligations or to protect legitimate interests.

7.4 Right to Object to Processing

You may object at any time to your information being used for direct marketing purposes. Use the unsubscribe link in any marketing email or contact our support team to opt out.

7.5 Data Portability

You may request your personal information in a structured, commonly used, and machine-readable format.

8 Child Protection

89fb strictly prohibits account registration by anyone under the age of 21. We do not intentionally collect personal information from minors. Age verification is mandatory at the time of registration. If we become aware that information from a minor has entered our system, we will immediately close that account and delete the associated information.

9 International Data Transfers

89fb primarily serves users based in Bangladesh. However, some of our service partners operate in international environments. For such data transfers, we ensure that adequate data protection measures are in place at the destination country or organisation and that protection consistent with this Policy is provided.

For international transfers, we use contractual protective clauses, binding corporate rules, or other recognised safeguard mechanisms.

10 Policy Changes and Updates

We may update this privacy policy from time to time due to business changes, new services, or legal requirements. If changes are made, we will notify you in the following ways:

• The update date on this page of the website will be changed
• For significant changes, a notification will be sent to your registered email
• A notice about significant changes may be shown when you log in to the platform

If you continue using the service after changes are made, you will be considered to have consented to the updated policy. If you do not agree to the changes, you may request that your account be closed.

11 Responsible Gaming and Data Protection

89fb places the highest importance on responsible gaming. To this end, we analyse user gaming behaviour to identify potentially harmful patterns. Information gathered through this analysis is used solely for the protection and wellbeing of users and is never shared with third parties.

Information relating to limits voluntarily set by users (deposit limits, session time limits, self-exclusion) is specially protected and kept strictly confidential. To learn more about responsible gaming, visit our Responsible Gaming page.

12 Applicable Law and Jurisdiction

This privacy policy is governed by applicable law. For any dispute regarding the interpretation or application of this Policy, we will first seek resolution through discussion. Our support team is always ready to address any concerns or complaints.